1. Acceptance of the Terms of Use
The user of the website (“User”) acknowledges that by using this website he/she accepts these Terms of Use.
2. Amendment to the Terms of Use
1. Telef – Transportes por Cabo e Concessões, S.A. reserves the right, at any time, without prior notice and with immediate effect, to alter, add to, update or delete, in whole or in part, these Terms of Use.
2. The User should periodically check these Terms of Use to confirm whether any updates or changes have been made. If you do not agree with any of the rules of use, you should not use the website.
3. Access to the website
1. Access to the website is not subject to registration.
2. Telef – Transportes por Cabo e Concessões, S.A. has the exclusive right, at any time, to suspend, partially or totally, access to the website, in particular (but not exclusively) during management, maintenance, repair, alteration or modernization operations.
3. Telef – Transportes por Cabo e Concessões, S.A. may also choose to terminate, permanently or temporarily, partially or totally, at any time, the website or any of the services, without prior notice.
4. Using the website
1. Use of the website is subject to compliance with the following rules:
– Do not use the website to send or make available any content that is illegal, false, misleading, threatening, malicious, abusive, defamatory, insulting, invasive of privacy, racially, ethically or morally reprehensible, harmful or offensive to the dignity of persons or harmful to minors, or that may negatively affect the image of Telef – Transportes por Cabo e Concessões, S.A.;
– Do not use the website to send or make available information or content that belongs to third parties and that you do not have the right to use, such as content protected by third party copyright or content containing third party personal data;
– Do not use the website to post or transmit any material that contains or may contain viruses, worms, defects, trojan horses or other computer code, files or programs that may interrupt, destroy or limit the functionality of any computer hardware or software or communications equipment;
– Do not use or exploit the website, including its contents, materials, functionalities or resources, for commercial purposes or in any way for payment (any content made available may be accessed for personal use only).
– Do not remove any copyright, trademark or proprietary rights notices;
– Do not post or transmit any unsolicited or unauthorized content as SPAM;
– Do not collect, store, make available, transmit, exploit or reproduce information about other users (including user names and/or e-mail addresses) for unauthorized purposes.
2. In general, the User must use the website responsibly, prudently and carefully, and must not disrupt or degrade the continuity, integrity and quality of its resources and functionalities. The User acknowledges that their use of the website is at their own risk and they are solely responsible for any damage caused to their computer system and/or equipment or for any other damage or harm, including loss or damage to data, resulting from the use of the materials, content or information obtained in any way through the website.
3. In addition, the User acknowledges that, if they provide their data (identification, contact and bank details in the context of completing payment transactions associated with the Ticket Office and Online Shop), Telef – Transportes por Cabo e Concessões, S.A. will use its best efforts to guarantee the security of the information, but is not responsible for the processing of such information by third parties (including entities providing payment services and financial transactions), nor is it possible to eliminate the risks inherent in browsing data on an open network.
5. Ticket office
1. Telef – Transportes por Cabo e Concessões, S.A. allows the online purchase of tickets for Telef – Transportes por Cabo e Concessões, S.A. events. This service can be accessed from http://www.gaiacablecar.com/.
2. The purchase of tickets online is not subject to prior registration of the User on the website, however, it is necessary for the User to have a valid and active e-mail address in order to complete the purchase operation.
3. It is the User’s responsibility to make responsible and appropriate use of the Telef – Transportes por Cabo e Concessões, S.A. online ticket office, namely by only providing payment details relating to themselves, or with the express consent of the respective holder, and by ensuring that their bank and payment details are correct.
4. The User must follow these steps to complete the process of purchasing and collecting tickets via the online ticket office:
– Selecting the relevant data for the purchase (identification of the event in question, its date/time, number of tickets);
– Identify the identification and contact details requested, as well as the data required to issue the invoice – the information marked with an asterisk (*) is mandatory and essential to complete the transaction;
– After steps (I) and (II), depending on the payment method chosen, the User may be redirected to an external electronic payment processor and must follow the procedures provided there and provide all the data requested;
– The purchase is considered completed and validated only after the User has received an email sent to geral@telef.pt. This email will include the relevant information associated with the purchase, namely: purchase reference, invoice and the ticket(s) in pdf format (sent as an attachment to the email).
5. Users may clarify any doubts regarding the terms of operation of the online ticket office, as well as communicate any suggestions or complaints via email to geral@telef.pt.
6. Intellectual Property Rights
1. The User acknowledges that the website, its structure and layout, the selection, organization and presentation of its content, including its functionalities and the software used on it, as well as the trademarks, logos and symbols displayed on the website, are the property of Telef – Transportes por Cabo e Concessões, S.A. or have been duly licensed to it.
2. The User further acknowledges that the contents of this website (texts, images, graphics, brands, sound and animation and all other information and elements contained on the website) are protected by intellectual property rights and their use is limited to the terms permitted by law and with identification of their origin.
3. The User is not authorized to transmit, communicate to the public, publish, make available to the public, modify, transform, copy, sell, use or distribute, in any way, the texts, images or other information contained in this website or part of the website without prior written authorization from Telef – Transportes por Cabo e Concessões, S.A.
4. The User may access and use the content and materials made available through this website for non-commercial purposes, subject to clear identification of the respective source (and link to it). Any changes to the material must be clearly identified and it may not be stated or in any way inferred that the use of the materials was authorized and/or supported at its source. The distribution of derivative materials is prohibited. The User may not apply to third parties who access the materials any restrictions on their use by such third parties other than those which result for the User from these terms.
7. Liability and guarantees
1. The website has been developed with the interests of our different types of Users and the target audience of Telef – Transportes por Cabo e Concessões, S.A.’s own initiatives in mind. However, we cannot guarantee that the website or any functionality available on it will meet any needs and expectations you may have or that it will serve your specific purposes.
2. Telef – Transportes por Cabo e Concessões, S.A. also does not guarantee that:
– The results obtained through the use of the website are correct, true, proper or reliable;
– Any information or suggestions of any kind for which Telef – Transportes por Cabo e Concessões, S.A. is responsible, presented or made available on the website, or obtained through its use, are current, accurate, complete or error-free – Telef – Transportes por Cabo e Concessões, S.A. does not assume any legal duty in this regard;
– Any material or other content made available by third parties via the website is safe, legal or appropriate;
– The qualities, functionalities or characteristics of the products, services, information or other materials or content disclosed on the website fulfill any expectations of users.
3. Telef – Transportes por Cabo e Concessões, S.A. shall not be liable for errors that may occur due to system irregularities, failure (temporary or permanent) of the website, applications or other tools. Telef – Transportes por Cabo e Concessões, S.A. shall not be liable for any damages resulting from improper use or inability to use the website.
4. Telef – Transportes por Cabo e Concessões, S.A. to respond to any request made by the User within a period not exceeding 2 days.
5. Telef – Transportes por Cabo e Concessões, S.A. to refund the price paid by the User, in the event of valid exercise of the consumer’s right of withdrawal, as defined in the Consumer Protection legislation.
8. Links to third-party websites
1. Telef – Transportes por Cabo e Concessões, S.A. may provide links to the websites of other entities. These websites are not owned, operated or controlled by Telef – Transportes por Cabo e Concessões, S.A. and Telef – Transportes por Cabo e Concessões, S.A. is not responsible for, approves or in any way endorses or subscribes to the content of these websites or the websites linked to or referred to in them. The establishment of links does not in any way imply the existence of relations between Telef – Transportes por Cabo e Concessões, S.A. and the owner or manager of the website to which the link refers.
2. Telef – Transportes por Cabo e Concessões, S.A. is not responsible for the legality, reliability or quality of any content made available therein, nor for compliance with the applicable legal rules in relation to the content available therein, and the use of these links is the sole responsibility of the Users.
9. Security
1. Telef – Transportes por Cabo e Concessões, S.A. does not guarantee that the websites will operate uninterruptedly, be free of errors or faults or that they will be available continuously.
2. Telef – Transportes por Cabo e Concessões, S.A. naturally makes its best efforts to ensure that the website does not contain any type of virus or other elements of this type which are dangerous to your computer or other device from which you access the website. However, since Telef – Transportes por Cabo e Concessões, S.A. cannot fully control the circulation of information over the Internet, it cannot be guaranteed that it does not contain any viruses or other elements that could damage your computer.
3. In order to guarantee the security of the website, Telef – Transportes por Cabo e Concessões, S.A. may, at any time and without prior notice, take the necessary steps to guarantee the integrity, security, continuity or quality of the website, including restrictions or limitations on access
10. Validity of the Terms and Conditions of Use
If any part or provision of these Terms of Use is unenforceable or in conflict with applicable law, the validity of the remaining parts or provisions shall not be affected.
11. Questions
If you have any questions about these Terms of Use, please send us your request for clarification via geral@telef.pt, the contact details indicated in the “contacts” field on the main page of the website or by letter to Telef – Transportes por Cabo e Concessões, S.A.
12. Applicable law
Portuguese law shall apply to the management, administration, use and enforcement of the Terms of Use of the website.
